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Key Features |
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 On-Demand,On-Premise,On- Choice
The TurnKey ISD ITIL solution suite can be offered as a hosted solution or deployed on-site or can be offered as a combination of these two models. |
Zero Touch & Self Provisioning
Application deployment, administration and customization are made very simple and intuitive without the involvement of a technical person. |
Affordable & Flexible Pricing
Our Advanced Multi-tenant architecture entails the offering of flexible and affordable pricing models to fit any organization’s budget and needs. |
Advanced Reporting
Offers 125+ out of the box canned OM, KPI and CSF Reports, in addition to creating graphical, multi-dimensional and tabular reports “from scratch”. |
Rule Driven Functionality
Businesses can define rules to facilitate automatic Escalations, Notifications, Prioritization, Exceptions and much more…. |
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As Software-as-a-Service (SaaS) is gaining momentum, organizations seeking to create web-based services and solutions are also increasing. Though SaaS is making it easier for organizations of all sizes to consume SaaS applications, however developing a SaaS solution is beyond the reach of mid and small scale organizations as they generally don’t have the resources and expertise to architect and build multi-tenant solutions for their business needs.
SASU is based on Microsoft .Net technology and developers can use Visual Studio .Net Integrated Development Environment (IDE) to develop their front-end business components and can use SQL Server, Oracle or DB2 database for the backend. SASU provides an easy to follow design guideline that organizations can leverage to build their custom solutions without incurring the cost of architecting and building the solution from scratch. ZeroTouchWare flagship product suite TurnKey ISD is built on top of SASU and has Incident, Problem, Change and Configuration management products.
SASU gives organizations the jump start needed to decreases the time to develop the solution and to gain the benefits of Web 2.0 momentum. ZeroTouchWare will also provide training and support to enable organizations to achieve their business objectives. |
